Support
How can we help?
Answers to the questions we're asked most. If yours isn't here, email us and a real person will reply.
Where is my farm saved?
On your iPhone. Your progress lives on the phone itself, not in an account, so there's nothing to sign in to. It also means we can't see your farm, or move it to another phone for you.
How do I restore my purchases?
Open the settings card in the game and tap Restore purchases. As long as you're signed in with the same Apple Account you bought them with, they come back, on this iPhone or a new one.
How do I turn notifications on or off?
Open your iPhone's Settings, tap Notifications, then Bloom Meadow, and switch Allow Notifications on or off. The game only sends notifications if you've said yes.
I've found a bug. How do I report it?
Thank you, it really helps. Email us and tell us:
- what happened, and what you were doing just before
- your iPhone model and iOS version (Settings > General > About)
- a screenshot or screen recording, if you can
If you're testing the beta, you can also send feedback through TestFlight.
Still stuck?
Email us and we'll help.